Returns & Exchanges

At Aura Malibu, we want you to be completely satisfied with your coastal-inspired purchase. If your items aren't a perfect fit, we accept returns and exchanges on unworn merchandise within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely repackage your items in their original condition.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until your return is processed.

4

Receive Your Refund

After our studio inspects the returned items, your refund will be issued to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing